Receive & Enjoy
Your Pass will be sent electronically via email. Just print it or store it as an image in your mobile device and show your it for fast admittance at attractions. Physical articles such as the Museum Pass Istanbul can be collected from the pick-up locations.
Why should I buy the Istanbul Tourist Pass?
First of all, imagine the time that you would lose trying to figure out which attractions to visit, how to get there, waiting in ticket queues… On top of all that hassle, you would have to pay more at the ticket counter. Why not buy Istanbul Tourist Pass and enjoy other benefits? Which other pass in the world lets you connect to the internet? Use online maps, social media apps, Skype all on the go, even on a boat. Don’t get stuck trying to figure out how does the public transportation work, just scan & board with our easy public transportation access pass. We live in Istanbul, we know what you need and how to get it. We put everything together. We are committed to make your stay as convenient as possible. That’s why we believe you should buy the Istanbul Tourist Pass.
When do the 1, 3 or 7 days start counting?
You decide! Once the Pass is scanned at any of the attractions included, it will get activated and the clock starts ticking.
How do I use the pass?
Using the pass is very simple. Once you place your order, you will receive a confirmation email from us (make sure it doesn’t go to your spam folder) with a link to your electronic Pass. Print it or save it as an image in your mobile device. All you need to do is to show your pass at the entrance of each attraction. Please note that some attractions may require booking in advance.
In order to enter the museums, a Museum Pass Istanbul is also included with your Istanbul Tourist Pass. You can collect it from any of our pick-up locations by presenting your Pass, then you can use it to get access to the museums or discounts included.
Do I skip lines?
The three attractions where you will see long queues are Topkapi Palace, Hagia Sophia and the Turkish Bath. For the museums, the queues are at ticket counters. As you will have your Museum Pass Istanbul in hand, you won’t have to wait in line. Occasionally though, there might be queues to enter the museums, in those cases, you might be required to wait. About the Turkish Bath, if you are there before 5pm, you will have priority access.
How can I make a reservation?
Some inclusions of the pass require to be claimed / reserved in advance (Airport Transfer, Mobile Internet Connection, Bosphorus Dinner Cruise and Whirling Dervishes Show). Once you place your order, you will receive a confirmation e-mail in which you can find a link to make reservations. Just follow that link and choose your preferred dates. After submitting your reservation, you will receive a “Reservation Confirmed” e-mail for each booking within 24 hours. Bosphorus Dinner Cruise and Whirling Dervishes can be reserved as late as 1 day before the preferred date. For Airport Transfer, you can make a reservation at least 2 days before. Mobile Internet Connection service needs to be claimed as soon as the order is placed. We urge you to make your reservations as early as possible.
How much do I save?
Actual savings vary amongst pass holders and their uses; but in average you are saving around 50%.
We also recommend you to consider the time that you would be saving. Imagine how much it costs you an hour in Istanbul after all the money you spent on hotel and flights. That’s not to waste. Make the most of your trip by having Istanbul Tourist Pass in your hand. Don’t waste time, don’t waste money, don’t waste energy…
Can I return/cancel my order?
Detailed information about returns and cancellations can be found on our Terms & Conditions page. Here’s a summary of our cancellation policy:
|Cancellation Period||Pass Fees||Add-on Fees|
|Before activating the Pass or the time of the first reservation||100% Refund||100% Refund|
|After activating the Pass or the time of the first reservation||€30 Cancellation Fee||No Refund|
* Cancellation fee of €30 is charged per Pass, not per order. Unfortunately the Museum Pass Istanbul cannot be returned.
** No-show is applied by the operators of the attractions requiring reservation.