Whatsapp Traveler Support

With Istanbul Tourist Pass, you get complimentary Whatsapp Traveler Support and more.

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We understand, you have many questions in mind about your trip to Istanbul. Answers may very well be found on the internet; but they’re never as reliable as words by locals and never as easy to reach as they are by chat.

With this unique service of Istanbul Tourist Pass, you can contact your professional guides during working hours and let them help you make your trip a much more convenient one.

Included in the Pass

WhatsApp Traveler Support service is complimentary with Istanbul Tourist Pass. You will receive the phone number information in your confirmation e-mail.

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When to use?

Our professional guides handle WhatsApp chats during office hours on Weekdays between 10:00 - 17:30 and Weekends between 11:00 - 17:00 (Istanbul GMT +03.00). For urgent inquries you can contact our traveler support line.

Where to use?

Before, during or after your trip, you can contact our guides from whereever you are in the world. Our WhatsApp number will be sent to you within the order confirmation e-mail.


This service is best used for tips & recommendations. Our team will do their best to assist you with any type of request you may have; but we strongly recommend that you e-mail us with your order related requests and that you give us a call for very urgent requests.

The service is active during working hours.